Frequently Asked Questions

Simply search for a provider, choose a service, select an available time slot and confirm your booking. You will receive an instant confirmation.

Yes. Creating an account and booking appointments is completely free for all clients.

Yes. Cancellation options depend on the specific provider’s cancellation policy, which is displayed during the booking process.

Yes. You may receive booking confirmations and appointment reminders via email or SMS depending on your notification settings.

Create a provider account, complete your business profile with photos and details, and publish your services to start accepting bookings.

Yes. You can add, edit, and organize unlimited services within your provider dashboard.

Yes. You can set working hours, breaks, vacations and manually block specific time slots directly from your schedule.

Yes. Providers can manually add appointments received outside the platform (via phone or walk-in) to keep their schedule organized.

Yes. New providers receive a free trial period to explore features before subscription fees apply.

Subscriptions are charged automatically according to the selected package and billing cycle settings.

Yes. Packages can be upgraded or adjusted at any time through your dashboard settings.

No. Client booking information remains strictly private and is only visible to you and the service provider.

Yes. We use modern encryption and security practices to protect all account information and booking data.

Use the “Forgot Password” option on the login page to receive a reset link via email.

Please check your spam or junk folder first. If the issue continues, please contact our support team.